Returns and Exchanges
Returns and Exchanges:
We hope that you love Tilly Tinkle's products, but if an item does not live up to your expectations, we are more then happy to issue a replacement or exchange within 14 days of purchase given it meets our return policy.
Refunds will be processed within 5 business days of receipt of item to the original payment method on purchase upon returned goods.
Since we sell items that are considered hygienic products, the item must be returned in the same condition as you received it in- unwashed, unused and unworn. Any items that do not meet these conditions will unfortunately not be accepted.
Shipping charges are not refundable unless we made a mistake with your order. The cost of getting them back to us is yours, but we will cover the cost of shipping any replacement.
Sale items are not included in our returns policy. We do not offer return, refund or exchange for these goods. Please take care when placing an order as it cannot be cancelled and the returns process will have to be followed